Healthy organizations and teams should include a diverse group of skill sets and personalities. Those differences can feed success but can also cause misunderstandings and conflict. We talk to Shawn Halloran, certified DiSC trainer and Becky Jeglum, an HR specialist with ADP, about how personality assessments like DiSC can have a powerful influence on company culture. They explain how understanding other personalities can enhance relationships, improve management skills and create a new common language for better communication and conflict resolution.
Resources
Taking Flight! by Merrick Rosenberg & Daniel Silvert
Positive Personality Profiles by Robert A Rohm Ph.D
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