What’s the first thing Dr. John Swallow did when he became president of a 173-year-old college in 2017? Lots of listening, observing and asking questions. While there can be generational misunderstandings and expectations among those he leads, John chooses to be a non-anxious presence, which leads to a healthier, more trusting community. In this episode, he introduces listeners to Edwin Friedman’s “Theory of Differentiated Leadership” and how this approach can be applied to organizations.
Resources
Generation to Generation by Edwin Friedman
A Failure of Nerve by Edwin Friedman
The Five Dysfunctions of a Team by Patrick Lencioni
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