175 | Resilience & Servant Leadership Builds Trust Tim Hanley

What happens when your dream job disappears overnight? When 600 people look to you for answers and you have none—yet? When the crisis you never saw coming forces you to lead with clarity, calm, and conviction?

This week’s interview is with Tim Hanley, a Milwaukee native & Titan 100 HOF whose career reads like a Hollywood script—until it didn’t. From rising to partner at Arthur Andersen to navigating the collapse of the firm during the Enron scandal, Tim faced a leadership crucible that tested everything he believed about trust, transparency, and tenacity.

But that wasn’t the end. Years later, after retiring from Deloitte, Tim stepped into another storm—this time as interim dean at Marquette University just as COVID shut down the world. What he thought would be a one-year commitment turned into a 4½-year mission to guide a business school through unprecedented uncertainty.

💡 This episode is a masterclass in resilience. Tim shares:

  • How servant leadership and overcommunication built trust in crisis
  • Why perspective—shaped by personal loss—reframes professional adversity
  • What routines helped him stay mentally tough while leading others
  • How to balance empathy with performance when the stakes are high
  • Why investing in people is the legacy that outlasts any title

Whether you’re facing a setback, leading through change, or simply wondering how to model leadership at work and at home—Tim’s story will challenge and inspire you.

Because as Patrick’s dad says, “It’s not your fault, but it is your problem.” And how you respond makes all the difference.

Let’s dive in.

Podcast Sponsor: CCB Technology

Podcast Host: Patrick Booth (Husband, Father, Christian, 2nd Generation Family Business Owner, Titan 100 HOF WI)